Responsible Gambling Guidance

Setting Limits on Time and Spending

Before you enter a casino, decide how much time and money you can afford to lose without affecting your essential expenses or lifestyle. Treat any money spent in a casino as the cost of entertainment, not as an investment. Set strict time limits and stick to them. When your limit is reached, walk away.

Never Gamble with Borrowed Money or Essential Funds

You should never gamble with money that is needed for rent, mortgage, food, bills, childcare, or any other essential expense. Borrowed money — from friends, family, credit cards, or payday loans — is never an appropriate source for gambling. If you cannot afford to lose the money, you cannot afford to gamble it.

Avoid Chasing Losses

Chasing losses is a common and dangerous behaviour. Trying to win back money that has already been lost often leads to larger losses and more distress. When you have reached your limit, stop. A casino visit should ever be about recovering losses through further gambling.

Recognising Signs of Gambling-Related Harm

Gambling-related harm can affect anyone. Warning signs include:

• Spending more time or money than planned.
• Lying to family or friends about gambling activity.
• Borrowing money or selling belongings to gamble.
• Feeling anxious, depressed, or irritable when not gambling.
• Attempting to recover losses by gambling more.
• Gambling affecting work, relationships, or health.

If you recognise any of these signs in yourself or someone else, it is time to seek help.

Self-Exclusion Options

Many casinos in Great Britain offer self-exclusion programmes. This service allows you to voluntarily exclude yourself from the premises for a period of time, usually between six months and five years. You can also register with multi-operator schemes that apply across several venues. Speak to the casino staff or visit the security desk to learn more about the self-exclusion process at the property you visit.

Where to Seek Support

If gambling is causing problems for you or someone you care about, please seek professional support. In Great Britain, there are several independent charities and public services that provide free, confidential help. Helpline numbers and support websites change, so we recommend you use the verified details published on the official websites of the National Health Service (NHS) or the UK Gambling Commission.